Levent Korkmaz - Stratejik Planlama ve CRM Danışmanı

Bilkent Üniversitesi Ekonomi 1992 mezunu, İngiltere ve Belçika'da yüksek lisans sonrası uluslararası ticaret ve gümrük birliği konularında araştırma yaptı. Brüksel'de Techmar Europe firmasında danışman olarak Compaq/Hewlett Packard, 3Com, Toshiba, Genesys, Alcatel gibi firmaların CRM projelerinde pazarlama, satış ve müşteri hizmetleri süreçlerini ve stratejik planlamasını yaptıktan sonra Bulgaristan ve Romanya'da salesforce.com partneri olarak yazılım hizmetlerini Balkan piyasasına getirdi. 2007 yılından beri Salesforce.com Vakfi partneri ve Brüksel temsilcimiz olarak Uluslararası Af Örgütü gibi sivil toplum örgüt ve derneklerine danışmanlık yapmaktadır.

Levent Korkmaz - Strategic Planning & CRM Process Consultant

Studies: 1992 Economics graduate (Bilkent University, Ankara), Masters (Nottingham University, UK) and postgraduate research (Université Catholique de Louvain, Belgium) in International Trade and Customs Unions. Began Business Intelligence and CRM Consultancy career at Techmar Europe (Brussels 2000-2004). CRM database and business planning consultant for global high tech clients such as Compaq/Hewlett Packard, 3Com, Toshiba, Genesys Conferencing and Alcatel (outsourced telemarketing, telesales and CRM processes and best practices). Developed CRM business in Eastern Europe (based in Bulgaria and Romania) as a partner of Salesforce.com.

Since 2007 he is delivering CRM and IT services to non-profit associations and foundations, supporting cultural, social and humanitarian causes globally as a partner of "The Power of Us" program of Salesforce.com Foundation.

Among his many clients are:

Amnesty International (Turkey, Czech Republic, Poland)
Christian Aid Foundation (London-UK and Madrid-Spain)
Voluntary Projects Overseas (London-UK)
Echos Communication (Waterloo-Belgium)
The Belgian League of Optimists (Brussels-Belgium)
United Cities and Local Governments of Africa (Rabat-Morocco)
The Lisbon Council (Brussels-Belgium)
Espacio Latinoamericano (Brussels-Belgium)
EUROSIF - European Sustainable Investment Forum (Paris, France)